complete terms of service

Our Estimate/Work Authorization is Renewed Automatically, Annually.

The initial term of this Estimate/Work Authorization is for a period of twelve (12) months from the date of agreement to conduct business. This agreement is made official by the Owner or Owner Representative's signature and/or by electronically approving of the Estimate/Work Authorization, which we email prior to the date our services are to take place. 

Please Note: We will not schedule our inspectors or allow them to gain access to a service location building without permission to do so. The signature/electronic approval on the Estimate/Work Authorization document which we email prior to the date our service is to be provided, serves as written permission for us to enter the service location premises to fulfill our obligations as related to this agreement in accordance with the specific terms and conditions set forth here in the Complete Terms of Service.

Additionally, once the agreement is signed/electronically approved and executed for the first year term, IT WILL RENEW AUTOMATICALLY, on the anniversary date the original signature was obtained, unless the Owner or Owner Representative provides written notice of non-renewal, no less than ninety (90) days prior to the subsequent year of agreement.

Estimate/Work Authorization Standard Agreement Specifics

By signing/electronically approving our Estimate/Work Authorization, the Owner or Owner Representative acknowledges that the estimate includes the following:

  • Up to 2 hours of inspection time for hydraulic elevators, no-load traction tests, and escalators.
  • Up to 4 hours of inspection time for each Category 5 test - traction elevators, roped-hydraulic elevators and LULA (Limited Use Limited Access) elevators.
  • Up to 1 hour of inspection time for wheelchair lifts, dumbwaiters, and re-inspections.

Additional inspection time will be billed on an hourly basis at the rate of $120.00 per hour.

All  travel costs are included in the estimated price, unless specified in the agreement. Additional travel time may be incurred if more than one trip is required. Any items requiring re-inspection will incur a separate charge. 

If there are special billing requirements (including the procurement of a Purchase Order), it is the responsibility of the Owner or Owner Representative to provide those specifics prior to the scheduled date of service. Additionally, if vendor set-up requirements include more than a W-9, Certificate of Insurance and ACH/EFT payment option form, a fee of $50-$100 may apply.  Please note: We understand the desire of many companies to move away from check payments in an effort to go paperless and to adhere to more "green" practices, however, due to the large volume of checks we receive, the ACH/EFT option is not feasible for our type of service so we will always choose to Opt Out of those offerings. If the purchase of a vendor subscription is required, those fees will be added to the final invoice.

Cancellation Clause

Forty-eight (48) hours advanced written notice of Owner or Owner Representative's intention to cancel any inspection appointment is required or a charge of $100.00 will be applied. Additionally, we reserve the right to withhold inspection reports for any reason, including but not limited to, an unpaid invoice that is 14 business days past due. 

Additional Information

By authorizing Superior Elevator Inspections, LLC to perform this work, it is understood that our report is based on the condition of the conveyance equipment at the time of the inspection. Owner or Owner Representative agrees to indemnify and hold harmless Superior Elevator Inspections, LLC for negligent acts of others with respect to our work and agrees to be bound by this agreement. Our inspection services shall not be construed as a substitute for preventative maintenance as recommended by the manufacturer of your conveyance equipment. Should payment not be received for services within thirty (30) days of the date of service, interest on all outstanding balances shall accrue at a rate that shall be the lesser of one and one-half percent (1 1/2%) per month or such other rate as is allowable under state law. Owner or Owner Representative agrees to pay all costs of collecting monies due, including costs relative to reasonable attorney fees and/or collection agents.

Superior Elevator Inspections will do everything possible to ensure your inspections take place in a timely manner. However, it is the responsibility of the Owner or Owner's Representative  to ensure that all inspections are conducted and witnessed prior to the equipment's inspection due date as set forth by the Authority Having Jurisdiction over your equipment. Any and all penalties or late fees incurred will be the responsibility of the Owner or Owner Representative.

Additionally, we would like it known that we will inspect all conveyances according to the specific versions of the Elevator Safety Code based upon the age of the equipment as mandated by the Authority Having Jurisdiction over your conveyances. In some cases, however, different versions of the code may apply in the same building so an older conveyance may be inspected by one version of the code and a newer conveyance may be inspected by a different version of the code. As a result, we may make recommendations to the Owner or Owner Representative, which we believe are in their best interest and that will provide the best liability protection, even if they are not violations

your signature/electronic approval, please...

The Estimate/Work Authorization must be Signed/Electronically Approved.

With the creation of the Estimate/Work Authorization, Superior Elevator Inspections, LLC, intends to be legally bound by this agreement. By signing the Estimate/Work Authorization, the Owner or Owner Representative also shows intention to be legally bound by this agreement. Without the signature  and/or electronic approval by the Owner or Owner Representative, we will not be able to move forward in the scheduling process. 

Estimate/work authorization vs. invoice


The Estimate/Work Authorization is only an agreement and acknowledgment of our terms. Your invoice will be generated AFTER the work is complete. While we appreciate your desire to pay us quickly, it sometimes creates accounting problems when payment is sent based upon the Estimate/Work Authorization amount. Additional charges may apply if the inspection runs over the allotted time, which would require us to mail your check back and have you re-issue a different check. For this reason, we ask that you wait for us to send our invoice and pay the amount of the invoice. Please be sure to include with all payments, the top portion of our invoice, so that we can be certain of crediting your account accurately or note the invoice number on your check. Please be aware that the Estimate/Work Authorization number will be different than your Invoice number.

Thank you for reviewing our complete terms of service!

We look forward to a great business relationship with you.

Please contact us if you have any questions or would like clarification on any of our above Terms of Service.